Refund and Returns Policy

Return & Refund Policy

Customer satisfaction is our priority at Sri Jeyavelan Traders.

Please read our return policy carefully before making a purchase.

Eligible Returns

Returns are accepted only if:

• Wrong product delivered
• Damaged product received
• Manufacturing defect

Customers must notify us within 48 hours of receiving the product.

Return Conditions

Products must be:

• Unused
• Unwashed
• In original packaging
• With original tags
• Without any physical damage caused by the customer

Non-Returnable Products

Returns are not accepted for:

• Used jewellery
• Products damaged after delivery
• Customized products
• Clearance or sale items (unless damaged)

Refund Process

After receiving and inspecting the returned product:

• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.

Exchange

Customers may request an exchange for eligible products subject to stock availability.

Cancellation Policy

Orders can be cancelled only before dispatch.

Once shipped, cancellations are not permitted.

Contact for Returns

Sri Jeyavelan Traders

Phone:
+91 87785 41909

Email:
saranyadevikannan21@gmail.com